Contact Us

Notice to Customers

IF YOU SUSPECT A GAS LEAK EMERGENCY, DO NOT E-MAIL US.

YOU MAY CONTACT US AT ANY TIME TO REPORT A SUSPECTED GAS LEAK:

1 - (800) 936-7000


Customer Service Telephone Hours

New England Gas Company's customer service telephone hours are 8:00 AM to 4:30 PM, Monday through Friday. Call us at 1 - (800) 544-4944. 

 

 

Calling In Your Reading

This direct dial service lets you avoid receiving an estimated bill.  Look on your bill for the date of your next actual reading and call to record your meter reading before that date.  Call us at 1- (800) 544-4944 to phone in your meter reading.

 

 

Contact New England Gas Company

Customer Service Phone Numbers
1 - (800) 544-4944
Hearing & Speech Impaired: Dial 711

Media Contact
James Carey

Marketing Manager

Telephone number: (508) 730-1037

James.Carey@sug.com

 

Administrative Offices  
(508) 324-7811

Mail
New England Gas Company
P.O. Box 911
Fall River, Massachusetts 02722

E-mail
Marketing

Web site
www.negasco.com

 

Former New England Gas Company Rhode Island Customers

Call (800) 870-1664 to speak with a National Grid representative.