Contact Us

IF YOU SUSPECT A GAS LEAK EMERGENCY, DO NOT E-MAIL US. YOU MAY CONTACT US AT ANY TIME TO REPORT A SUSPECTED GAS LEAK: (800) 936-7000

Customer Service Number and Hours of Operation
New England Gas Company's customer service telephone hours are 8:00 AM to 4:30 PM, Monday through Friday. Call us at (800) 544-4944.  Hearing & Speech Impaired- Dial 711

 

Calling In Your Reading

This direct dial service lets you avoid receiving an estimated bill.  Look on your bill for the date of your next actual reading and call to record your meter reading before that date.  Call us at (800) 544-4944, then dial Option 5 to phone in your meter reading.

 

Media Contact
James Carey

Marketing Manager

Telephone number: (508) 730-1037
James.Carey@sug.com

 

Administrative Offices  
(508) 324-7811

Bankruptcy Notices
Legal Department:
45 North Main Street, Suite 1
Fall River, MA 02720
Tel: (508) 676-7598
Fax: (508) 965-4355

Claim Reporting Line
Tel: (508) 678-4328
To report a claim you believe was caused by New England Gas,
please call our claims line with the following information and a Claim Form
will be sent to you immediately.
1. Name
2. Address
3. Telephone Number
4. Brief Description of your call

Mail
New England Gas Company
P.O. Box 911
Fall River, Massachusetts 02722

E-mail
Marketing

Web site
www.negasco.com