Customer Enrollment

Enrollment Deadlines

 

• For daily read service customers, please submit a Supplier Multi-Purpose Form ten (10) business days prior to the end of the month.
• For non-daily service, please submit a Supplier Multi-Purpose Form ten (10) business days prior to the cycle read.

 

Change in Service

 

Marketers - please submit the same "Supplier's Multi-Purpose Form" as described above for a change in daily to non-daily service or visa versa.  This also includes if there is a change in marketer.

 

The same advanced notification, listed for enrollment, applies for all changes.

 

Return to Sales Service

 

New England Gas Company must be notified ten (10) business days in advance of the cycle read for the non-daily service and ten (10) business days in advance of the end of the month for the daily read service.

 

Contract Receipt

 

Customers and Marketers will receive confirmation that enrollment has been accepted.  This includes a letter to the customer and an email to the marketer confirming the start date. 

 

Daily service customers will receive information regarding telemetering requirements.

 

Supplier's Mult-Purpose Form

Attention Suppliers: New England Gas Company is in the process of updating the Supplier's Multi-Purpose Form. Please feel free to use the current form or click below to open the new and improved Multi-Purpose Form.

Click here for Updated Supplier's Multi-Purpose Form